Terms of Service
Last updated: December 2024
1. Acceptance of Terms
By accessing and using Takeru Satoh's official fan platform, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Our platform provides exclusive membership services for fans of Takeru Satoh, including:
- Three-tier membership system (Special, Gold, Platinum)
- Exclusive content and behind-the-scenes access
- Direct communication channels with management
- Event invitations and merchandise discounts
- Community forums and member interactions
3. Membership Terms
3.1 Membership Tiers
- Special Member ($29/month): Basic exclusive content and early access
- Gold Member ($59/month): Enhanced content with behind-the-scenes material
- Platinum Member ($99/month): Ultimate access with personal messages and VIP events
3.2 Payment and Billing
- Membership fees are charged monthly in advance
- All payments are processed securely through licensed payment processors
- Membership automatically renews unless cancelled before the billing date
- Refunds are subject to our refund policy (see section 8)
3.3 Cancellation Policy
- Members may cancel their membership at any time
- Cancellation takes effect at the end of the current billing period
- No partial refunds for unused portions of membership
- Cancellation can be done through account settings or by contacting support
4. User Conduct
Users agree not to engage in the following activities:
- Violating any applicable laws or regulations
- Infringing on intellectual property rights
- Harassing, threatening, or intimidating other users
- Spamming or sending unsolicited communications
- Attempting to gain unauthorized access to our systems
- Using the service for any commercial purpose without authorization
- Sharing membership credentials with unauthorized parties
- Engaging in any activity that could harm the platform or other users
5. Content and Intellectual Property
5.1 Platform Content
- All content provided through membership is for personal use only
- Content may not be reproduced, distributed, or sold without permission
- Users retain rights to content they submit, but grant us usage rights
- We reserve the right to remove content that violates these terms
5.2 User-Generated Content
- Users are responsible for content they post or share
- Content must not violate any laws or third-party rights
- We may moderate or remove user content at our discretion
- Users grant us license to use submitted content for platform promotion
6. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. Please review our Privacy Policy to understand our practices.
7. Disclaimers and Limitations
7.1 Service Availability
- We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service
- Service may be temporarily unavailable for maintenance or updates
- We are not liable for service interruptions or data loss
7.2 Content Accuracy
- While we strive for accuracy, we cannot guarantee all content is error-free
- Users should verify information independently when making decisions
7.3 Limitation of Liability
- Our liability is limited to the amount paid for membership services
- We are not liable for indirect, incidental, or consequential damages
- Some jurisdictions may not allow these limitations
8. Refund Policy
- First-time members: 7-day money-back guarantee
- Technical issues: Refunds for service unavailability exceeding 24 hours
- Billing errors: Full refunds for incorrect charges
- Membership changes: Prorated refunds for downgrades
- All other cases: No refunds unless required by law
9. Termination
We may terminate or suspend access immediately, without prior notice, for any reason, including:
- Violation of these Terms of Service
- Fraudulent or illegal activity
- Non-payment of membership fees
- Abuse of the platform or other users
Upon termination, your right to use the service will cease immediately. All provisions that should survive termination shall survive, including ownership provisions and liability limitations.
10. Governing Law
These Terms of Service shall be interpreted and governed by the laws of Japan, without regard to its conflict of law provisions. Any disputes arising from these terms or the use of our service shall be subject to the exclusive jurisdiction of the courts in Tokyo, Japan.
11. Changes to Terms
We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the new terms on this page and updating the "Last updated" date. Your continued use of the service after any such changes constitutes your acceptance of the new terms.
12. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: legal@takerusatoh.com
Support: support@takerusatoh.com
Address: Takeru Satoh Official Fan Platform
Legal Department
Tokyo, Japan
13. Severability
If any provision of these Terms of Service is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
14. Entire Agreement
These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and us regarding the use of our service, superseding any prior agreements on the subject matter.